Privacy Policy

1. What we collect

We may collect:

• Account information: name, email address, password, and account preferences.
• Billing information: payment details and billing address if you subscribe to a paid plan.
• Device and usage data: IP address, browser type, device type, operating system, app version, features used, and interaction logs.
• Service metadata: information about your use of the Services, such as security alerts, threats scanned, and activity on the platform.
• Customer content: URLs, files, or other information you submit or that is processed during our security or AI‑driven scanning (see below).
• Cookies and similar technologies: identifiers and usage information collected through cookies and tracking tools.

2. How we use your data

We use your data to:

• Provide, operate, maintain, and improve the Services.
• Create and manage your account.
• Process payments, subscriptions, and renewals.
• Authenticate you and prevent fraud, abuse, or unauthorized access.
• Power security, threat‑detection, and alerting features.
• Personalize your experience and recommend relevant features.
• Analyze how the Services are used to improve performance and fix issues.
• Send transactional messages (account updates, security alerts, service notices).
• Send marketing communications where permitted by law and subject to your choices.
• Comply with legal obligations and enforce our Terms of Use.

We are committed to never sell your personal data to third parties for advertising or any other purpose.

3. AI features

If you use our AI‑powered features, we may process your data automatically to:

• Analyze threats, suspicious links, or content for security purposes.
• Provide summaries, recommendations, or other AI‑assisted insights.

We do not train broad public AI models on your personal data or sensitive content without a clear legal basis or your consent where required. Our use of AI is limited to providing and improving the Services.

4. How we share your data

We may share your data in the following cases:

• Service providers: Hosting, analytics, email delivery, security, customer‑support, and payment processors that help us run the Services.
• Legal and regulatory authorities: When required by law or to protect safety, rights, or security.
• Business transactions: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction under appropriate safeguards.
• With your consent: If you explicitly enable integrations or third‑party services.

We do not sell your data, and we do not share it for third‑party marketing or profiling without your explicit choice.

5. International transfers

We may process and store your data in countries other than your own, including the United States and other jurisdictions outside the European Economic Area. Where required, we use appropriate safeguards, such as Standard Contractual Clauses adopted by the European Commission, to protect your data during cross‑border transfers.

If you wish, you may request a copy of the relevant safeguards used for international transfers by contacting us at [email protected].

6. Cookies and tracking

We use cookies and similar technologies to:

• Operate the Services and remember your preferences.
• Understand how you use the Services and improve performance.
• Provide limited marketing‑related information where allowed by law.

Some cookies are essential for the Services to work. Non‑essential cookies may be enabled by consent where required. You can manage cookies through your browser settings or our cookie‑preference tool, if available.

7. Data retention and deletion

We keep your data only as long as needed to:

• Provide the Services,
• Resolve disputes,
• Comply with legal obligations, and
• Protect our legitimate interests.

When data is no longer needed, we delete or securely anonymize it. If you deactivate your account, we will remove your personal data and, where possible, associated logs, subject to legal and operational requirements.

8. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate information.
• Delete your data in certain circumstances.
• Object to or restrict certain processing (where applicable).
• Withdraw consent (if processing is based on consent).
• Opt out of marketing communications.
• Lodge a complaint with a data‑protection authority or regulator.

To exercise your rights, contact us using the details below. We may verify your identity before fulfilling your request.

9. United States and California‑style rights

If you are located in the United States, including California, you may have additional rights under state privacy laws. These may include:

• The right to know what personal data we collect, use, or share.
• The right to request deletion or correction of your data, subject to certain exceptions.
• The right to opt out of the sale or sharing of your personal data, where applicable.
• The right to non‑discrimination for exercising your privacy rights.

We will honor applicable US‑specific rights and provide clear opt‑out mechanisms on our website or in the Services.

10. Children’s privacy

The Services are not intended for children under 16, and in some jurisdictions under 13, unless otherwise stated. We do not knowingly collect personal data from children without an appropriate legal basis or required consent.

If you believe a child has provided us personal data, please contact us so we can review and delete it where required.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the Effective Date and, where required by law, notify you (for example, via email or in‑app notice). We encourage you to review this page periodically.

12. Contact us

If you have questions about this Privacy Policy, your rights, or how we process your personal data:

LayerMind Privacy Team
Email: [email protected]

If we appoint a representative in the European Union, we will publish their contact details on this page.